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In the new millennium, the information super-highway of horror can
be a very scary place to travel. It can affect you in ways you never
would have imagined in your wildest nightmare. Especially when Corporate
America decides to embrace thought crime technology, playing morality
monitor better than Big Brother ever could. So sit back and listen
to how the Virtual Horror has affected me. It might possibly keep
you out of trouble, if it's not already too late.
After this year's July 4th holiday, I came into the work place of
my Seattle-based corporation on Friday morning and was immediately
called into a meeting with my manager. In the small conference room,
he sat across from me and removed some documents from a manila folder.
He said, "I have a report from Human Resources that says you've been
visiting pornographic websites."
My heart skipped a beat. He placed a spreadsheet-like report on
the table in front of me. He also had a printout of my entire article "NON
Sense -- An Interview with Boyd Rice" taken from Gothic.Net's
June issue.
He chuckled half-heartedly. "I knew when I saw the word gothic in
the URL it had to be something to do with your writing. The Human
Resources manager was very offended with this article. One of the
answers the person you interviewed gave really got to her."
"What question was that?" I replied, the hairline crack of a smile
just starting to creep up my mouth, pleased my writing had invoked
a strong emotion in a reader but also to hide the nervousness threatening
to consume me.
My manager flipped through the article right to the question where
I'd asked Rice about the Columbine shootings in Denver, where he
lives.
"This one really bothered her," he said, pointing to the printout.
"But that article is not pornography. That website does not contain
images of nude people in lewd acts. The website has horror fiction,
music reviews, and interviews with writers, musicians, and artists.
It is not pornography. My writing is not pornography."
"I know that." [Later that afternoon, he would admit to having
read the entire article and not having any problems with it at
all.] He pushed the report across the tabletop so I could get
a better look. URLs from Gothic.Net and Feralhouse.com covered
three pages. He took the report and the Gothic.Net article and
put them back into the folder.
"Your writing is on the fringe. It's in that gray zone. " He pulled
out another document from the folder. "The Human Resources manager
wants you to sign this."
The document simply stated I had accessed Internet sites categorized
as pornography by the company's Internet monitoring system. Future
violations would result in further disciplinary action up to and
including termination. I gasped for air and swallowed hard.
"I'm not going to sign this."
"I told her that's what you'd probably say. You're going to have
to talk with the Human Resources manager. But I have to call her
first and tell her you're coming and what you've said."
A few intense, very stressful hours later, in the office of the
Human Resources manager, I said, "I'm not going to sign that document.
I was not looking at pornography. I'm a writer. I wrote that article.
Neither that article nor the website it was posted on are pornography.
My article is not pornography. Why did that particular question and
answer the individual gave in my article bother you in the first
place?"
"I didn't like what he said about that matter. Your article is not
the point here." Dismissing my question, she stated. "Though your
writing is not pornography, that website is."
In a loud angry tone, she explained that the company had purchased
a vendor software package that determines which websites are "pornography." The
software then produces a report with a list of the offending URLs.
She had no idea how it worked. But she was going to find out. In
the meantime, somebody was going to have to look at the websites
in question. She asked my manager to decide if the websites I had
visited were pornography; he refused. Neither the Human Resources
rep nor my manager wanted to fire me or see me resign, for that matter.
My manager was pleased with my performance over the last year and
wasn't worried that I had been spending breaks and lunchtime surfing
the Net as other employees did this as well. However, he did not
have the time nor was he willing to go to bat for me over this issue.
He was not about to jeopardize his position or his department with
the company over the issue of whether a site was pornography or not.
At this point, my company was very confused. All the pornography
cases so far simply involved individuals viewing sexually explicit
imagery. I also learned that while it was not necessarily my browsing
these sites that was the problem, a co-worker could look over my
shoulder while I'm reading, become offended, and try to sue the company.
Though I still refused to sign the document that claimed I was guilty
of looking at pornographic websites while at work, I said that I
would be happy to not visit websites that the company considered
pornographic if they could provide me with a list of URLs or guidelines
for what is and is not considered pornography.
The Human Resources manager promptly refused and said she thought
that would be impossible. I would have to wait until Monday for another
meeting. Someone had to look at the offending sites and determine
exactly what kind of content was contained on these web pages.
On Monday, I learned that, as far as my company was concerned, while
I might not be writing porn, I wrote for porn websites. I was told
that the site monitoring software was written by a company called Telemate and
had determined that both Gothic.Net and Feralhouse.com were porn,
end of story. Both my manager and the Human Resources manager signed
the document that stated I had been surfing porn while at work, noting
my refusal to sign it. Furthermore, from this day forward, I was
not to visit any website that featured my fiction, non-fiction, or
poetry while at work nor sites that contained similar material. Both
managers reiterated that they did not want me to quit or resign.
They simply did not want me to go to any of these websites while
at work. Though it was perfectly fine that co-workers were visiting
stock market sites, news sites, and shopping sites, it would be a
very good idea if I didn't go to any non-business related sites ever
again.
That night, I went to www.Telemate.com and
read about this software. The Telemate website makes broad sweeping
claims and wild generalizations about pornography on the Net such
as: A recent survey cited that 70 percent of all Internet porn traffic
occurs during the 9-to-5 workday. In addition, employees earning
$75,000 to $100,000 annually are twice as likely to download pornography
at work than those earning less.
Telemate offers 297 categories to track online surfing, with categories
ranging from PORNOGRAPHY to OBSCENE/TASTELESS. The site even has
quotes from Telemate executives that feed the corporate hysteria.
A statement from Vijay Balakrishan, senior vice president of marketing,
claims, "Easy access to faster network connections and the anonymous,
'safe' nature of the office is the perfect combination for online
porn surfing."
However, Telemate does not bother to say a single word about the
criteria it uses in determining if a site is pornographic or not.
The Telemate software can also scan company email looking for certain
buzzwords, flagging the email for further review should any of the
words be found. The software can even perform similar functions against
company voice messages left over the phone.
On Tuesday, I very politely confronted the woman responsible for
running the Telemate software at my company while she sat outside
at a picnic table in a designated smoking section. She already knew
who I was. She said she simply ran the software that produced the
reports and took them to Human Resources.
She also told me that Telemate sent the company a list of pornographic
sites on a regular basis. This list of URLs was already huge. She
explained to me that she thought the software worked by identifying
certain words on websites, whether in the URL, in a file name, or
in the text of the web page itself, in determining if a site was
pornographic or not. She thought that links to other "pornography" websites
could get a site flagged as pornographic. Finally, she told me that
she had not read my article nor been the one to print it out.
Later that day, I also managed to obtain part of the report generated
by the Telemate software. Every unique URL I went to on Gothic.Net
was put in the category of pornography. These pornographic pages
included David J. Schow's homepage...my short story, "Gnarly
Punks," in the Gothic.Net fiction archives...and, of course,
my non-fiction piece, "NON
sense."
This strongly suggests that there is a very good possibility that
every single web page at Gothic.Net -- every story, every article,
every CD review, and every site hosted by Gothic.Net with that domain
name -- is categorized as pornography by the Telemate software.
The implications of this are very frightening. It becomes possible
that every piece of writing I have ever written, whether fiction,
non-fiction, or poetry that is displayed on the World Wide Web is
considered pornography by the Telemate software. Though there were
other factors that helped me to determine my next decision, this
software and my company's use of it was the straw that broke the
camel's back. I saw no alternative but to resign from my position.
If you are a writer or publisher with material displayed on the
Internet, I strongly suggest that you check out www.Telemate.com for
yourself. Also of interest is www.Censorware.org,
a site with an incredible amount of information dedicated to exposing
the phenomenon of software designed to prevent a person from sending
or receiving information. Even if your day job isn't in Corporate
America, your work might already be branded as pornography.

(This piece originally appeared the week of 16 July 2000 in an
e-mail writer's market called The Jobs in Hell Newsletter. If you'd
like to find out more about Chad Hensley, or comment on his piece,
visit his site.)
Copyright © Chad Hensley, 2000. All Rights Reserved. Used by
special arrangement with the author.
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